For help with Homestead, email [email protected] with a brief description of what happened and the app version you’re using.
Before contacting support
- Confirm your Home Assistant server is reachable from Safari.
- In Homestead, open Settings and review the connection status.
- For purchase issues, try Restore Purchases from the Homestead+ screen.
Protect your privacy
Never send Home Assistant access tokens, passwords, or other private credentials. Homestead includes privacy-safe diagnostics that can be copied from Settings when useful.